Last Updated: September 17, 2026

Please read these Terms and Conditions (“Terms”) carefully before using https://scale.thekreativeagent.com/home and its associated websites (and any future websites produced by Fernandes Team LLC) (collectively, the “Website”).

1. Eligibility

By using the Website, you represent that you are at least 18 years of age and have the authority and capacity to enter into these Terms.

2. Additional Terms

Certain features of the Website may be subject to additional guidelines, terms, or rules, which will be posted in connection with those features. All such additional terms are incorporated by reference into these Terms.

3. Conditions of Use

By using the Website, you agree to comply with all applicable laws and regulations and to use the Website only for lawful purposes.

4. Privacy Policy

Our Privacy Policy explains how we collect, use, and protect your personal information. By using the Website, you consent to our Privacy Policy.

5. Intellectual Property

All content on the Website—including but not limited to text, images, graphics, logos, digital downloads, and software—is the property of Firestarter Interactive LLC or its licensors and is protected by applicable copyright, trademark, and intellectual property laws. You may not copy, reproduce, distribute, or create derivative works without our express written consent.

6. Communications

By using the Website, you consent to receive electronic communications from us. You agree that all communications we provide electronically satisfy any legal requirement that such communications be in writing.

7. User Content and Accounts

If you post content on our Website, you grant us a non-exclusive, royalty-free, worldwide, irrevocable license to use, reproduce, and publish such content. We reserve the right to remove any content at our discretion. If you create an account, you are responsible for maintaining its security and for all activities that occur under it.

8. Payments

Payment for all services, products, and subscriptions must be made in accordance with the terms provided at checkout or in your purchase agreement. Unless otherwise stated, payment is required in full before delivery of products or services.

9. No Refunds

All sales are final.

A contract under these terms and conditions is for our benefit and your benefit, and is not intended to benefit or be enforceable by any third party. The exercise of the parties' rights under a contract under these terms and conditions is not subject to the consent of any third party.

This policy applies to, but is not limited to:

Subscriptions or memberships (monthly, annual, or otherwise)
Digital products or downloads
Online courses, training programs, or educational content
Coaching sessions (single sessions or multi-session packages)
Done-for-you services, including but not limited to funnel builds, design services, and strategy sessions

All done-for-you services must be initiated and completed within 12 months of the purchase date. Unused services beyond this period will be considered forfeited and are non-refundable.

Cancellations of subscriptions will take effect at the end of the current billing cycle, with no prorated refunds provided for the remaining period.

By completing your purchase, you confirm that you have reviewed all product and service details and understand that all payments are non-refundable and you remain responsible for full payment under any circumstances.

All sales are final.

A contract under these terms and conditions is for our benefit and your benefit, and is not intended to benefit or be enforceable by any third party. The exercise of the parties' rights under a contract under these terms and conditions is not subject to the consent of any third party.

This policy applies to, but is not limited to:

Subscriptions or memberships (monthly, annual, or otherwise)
Digital products or downloads
Online courses, training programs, or educational content
Coaching sessions (single sessions or multi-session packages)
Done-for-you services, including but not limited to funnel builds, design services, and strategy sessions

Cancellations of subscriptions will take effect at the end of the current billing cycle, with no prorated refunds provided for the remaining period.

By completing your purchase, you confirm that you have reviewed all product and service details and understand that all payments are non-refundable and you remain responsible for full payment under any circumstances.

10. Modifications to the Website

We reserve the right to modify, suspend, or discontinue the Website (or any part of it) at any time without notice.

11. Warranties & Disclaimers

The Website and all content, products, and services are provided “as is” without warranties of any kind, whether express or implied.

12. Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Website or our services.

13. Indemnification

You agree to indemnify, defend, and hold harmless Fernandes Team LLC, its officers, employees, and agents from any claims, liabilities, damages, losses, or expenses arising from your use of the Website or violation of these Terms.

13. Indemnification

You agree to indemnify, defend, and hold harmless Fernandes Team LLC, its officers, employees, and agents from any claims, liabilities, damages, losses, or expenses arising from your use of the Website or violation of these Terms.

14. Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of Rhode Island, without regard to conflict of law principles. Any disputes will be resolved through binding arbitration in Providence County, Rhode Island, in accordance with the rules of the American Arbitration Association.

15. Severability

f any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published by us, constitute the entire agreement between you and Fernandes Team LLC regarding your use of the Website.

Contact Information:

The Company welcomes Your questions or comments:

Last Updated: September 17, 2026

This policy applies to, but is not limited to:

All done-for-you services must be initiated and completed within 12 months of the purchase date. Unused services beyond this period will be considered forfeited and are non-refundable.

Cancellations of subscriptions will take effect at the end of the current billing cycle, with no prorated refunds provided for the remaining period.

By completing your purchase, you confirm that you have reviewed all product and service details and understand that all payments are non-refundable and you remain responsible for full payment under any circumstances.

All sales are final.

A contract under these terms and conditions is for our benefit and your benefit, and is not intended to benefit or be enforceable by any third party. The exercise of the parties' rights under a contract under these terms and conditions is not subject to the consent of any third party.

This policy applies to, but is not limited to:

By completing your purchase, you confirm that you have reviewed all product and service details and understand that all payments are non-refundable and you remain responsible for full payment under any circumstances.

10. Modifications to the Website

We reserve the right to modify, suspend, or discontinue the Website (or any part of it) at any time without notice.

11. Warranties & Disclaimers

The Website and all content, products, and services are provided “as is” without warranties of any kind, whether express or implied.

12. Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Website or our services.

13. Indemnification

You agree to indemnify, defend, and hold harmless Fernandes Team LLC, its officers, employees, and agents from any claims, liabilities, damages, losses, or expenses arising from your use of the Website or violation of these Terms.

13. Indemnification

You agree to indemnify, defend, and hold harmless Fernandes Team LLC, its officers, employees, and agents from any claims, liabilities, damages, losses, or expenses arising from your use of the Website or violation of these Terms.

14. Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of Rhode Island, without regard to conflict of law principles. Any disputes will be resolved through binding arbitration in Providence County, Rhode Island, in accordance with the rules of the American Arbitration Association.

15. Severability

f any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published by us, constitute the entire agreement between you and Fernandes Team LLC regarding your use of the Website.

Contact Information:

The Company welcomes Your questions or comments:

Fernandes Team LLC

5 Bowman Place.

Palm Coast, 32137

Email: [email protected]